In this week’s feature interview:
- What he would have done differently on the outsourcing that ended in the Federal Court
- Why he would now have cancelled the flights and let the call centre melt down
- Why he says Australia is the most open aviation market in the world, and Japan, Singapore and the United States are not
- What happened when Qantas challenged Airbus and Boeing to build an aircraft neither wanted to build
- His answer on Richard Goyder, the board, and the Chairman’s Lounge question
- Whether a CEO who was good for shareholders can claim to have been good for customers
Watch above, or listen to the Switzer Show on Spotify and Apple Podcasts.