If one of the greatest fillips to success is happiness, why don’t we invest more money and time into creating this sometimes damn elusive elixir of life? I suspect the answer is that we haven’t drawn up a plan to get more of the h-factor.
I love taking business principles, which have worked to help the likes of Richard Branson and other famous entrepreneurs and CEOs to create enduring brands and businesses, and applying them to life.
When you think about it, a business uses a business plan to make a company goal/dream come true, so why wouldn’t a plan work for an individual or family to find that pot of gold called happiness? Yep, I’m talking about a written down plan that all parties agree to, or sign off on, and then let the plan be implemented.
The great lesson of small businesses that struggle is that they don’t plan to fail but fail to plan. And one of the greatest ingredients for success for a small operation is often the acquisition of a business coach or mentor, who shows the aspiring business builder how to go from a chaotic business on death row to a fast-grower on the road to riches.
Interestingly, often the reason for bad vibes in a business is a lack of systems. And that’s the great lesson of the book E-Myth by Michael Gerber. Systems kill frustrations in a business and ultimately help create happiness in a business. This makes sense, given that frustrations seldom breed happiness.
Writing on leadingteams.net.au, Kelly Venus insists “happy employees are central to business success.”
Branson has gone long on happiness in his workplaces. “Spend more time smiling than frowning and more time praising than criticising,” he has advised in the past.
A University of Warwick study concluded that “happy team members have 65% more energy than unhappy employees.” And the Warwick academics measure the productivity pay-off of happiness at 12%!
“Clearly, happiness isn’t just a bonus, it’s a necessity for any high-functioning workplace,” Venus explains. “According to International leadership advisor and author Annie Mckee, this can be attributed to the fact that when we are unhappy our brains tend to disengage, effectively decreasing our capacity for creativity, critical thinking and a wide range of other core functions.”
In an article for the Harvard Business Review, McKee revealed the following: “There are clear neurological links between feelings, thoughts, and actions. When we are in the grip of strong negative emotions, it’s like having blinders on. We focus mostly – sometimes only – on the source of the pain,” she says.
“We don’t process information as well, think creatively, or make good decisions. Frustration, anger, and stress cause an important part of us to shut down – the thinking, engaged part. Disengagement is a natural neurological and psychological response to pervasive negative emotions.”
So the case for happiness in the workplace and in your life has been strongly made and a rational person needs to start looking for the answers to the most important questions determining the success of your business or your life. But I reckon knowing the right questions to ask is more important. After all, you can always pay an expert to help you.
A few years back, I came across a business owner in South East Queensland, who wanted to ramp up his business. I asked him what he wanted to get out of being in business. He came up with the typical response of money — but when he drilled down into the issue, he had happiness as the endgame. What a softie! After a bit more Q&A, he finally linked a materialistic hook to his happiness dream. That gave him a chance to then connect his big life goal to what is sometimes called a BMG, or big measurable goal.
So how do you get there? Follow these steps.
What’s your BMG?
A BMG needs to be thought about and, inevitably, has to be put into words. Experts insist that dreams and goals need to be put into print and dated, so you have something to shoot for in the future. You need to picture it! Visualisation types would have you see this happening every day until it gets out of your head and becomes a reality.
Some of the world’s greatest business people, sports stars and those in the arts, have seen themselves in the future and that was a strong driver for them making it happen.
This is your vision
Of course, this is all about the vision thing, which should show what your business looks like. This creates a target and keeps you committed to the goal.
OK, that’s enough of dream-land; let’s get back into the land of the living and business. (It’s good to dream but as Ali G would have advised: “Keep it real!”)
Make it come true
Here are questions to help weave a business dream:
And the same range of questions can be conceived and listed for a plan to raise happiness and a sense of fulfillment in your normal life. As I say, business methods work in real life too!
It takes two
Peter Drucker, the great US business mind, gave us the ultimate lesson that business is essentially made up of two things: innovation and marketing.
It’s simple, but spot on: innovate to give yourself an edge, then market the living daylights out of it. Even use innovation again to market smart (and even cheaply) to double ‘wow’ the process.
For life you innovate by making crucial changes that rid you of negative unhappiness-creating factors. Then you put yourself out there as someone who is a changed and positive human being and magnetically better stuff starts to happen.
One final business tip for creating happiness is to try measure your happiness!
I don’t know how the pointy-headed smarties at the University of Warwick did it but gutsy businesses survey their staff and simply ask them to score their happiness in the place out of 10. They ask for suggestions and that’s why some businesses have suggestion boxes.
If you want something in your business or your life, you have to want it so bad that you will confront the truth about what’s going on in your business or your life. And once you have seen the truth of the matter, you can create the plan to change what’s what now, into what will deliver happiness in the future.
With all things in life and business, however, you have to want your dream to come true so much that you will do different things, which in the end will define the new and improved and happier you, or business.